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WORKFORCE MANAGEMENT IN AFRICA

WHAT IS WORKFORCE MANAGEMENT?

AltGen’s Workforce Management in Africa, helps companies concentrate on their main tasks by ensuring their staff works efficiently. We provide comprehensive workforce management solutions, helping our clients maintain effective HR processes that meet labour laws.

From our experience, a significant challenge for IPPs and OEMs is to fulfill their economic development commitments by creating meaningful jobs. It’s our responsibility to ensure work is purposeful and paves the way for both entrepreneurship and long-term job stability.

Based on a client’s needs, we can offer a complete solution or tailor our services to fit their specific requirements. We give IPPs and OEMs the choice to hire directly or have AltGen employ the staff on their behalf.

Did you know that we offer these services in South Africa, Namibia and Botswana?

WHY CHOOSE US?

  • AltGen has 100+ staff enrolled in our TES and WFM solutions in the Northern Cape
  • We ensure that staff mirror and meet demographic Economic Development requirements
  • Clients are able to focus on core operations while we handle the labour-intensive activities linked to people management
  • We have helped our clients to achieve a significant reduction in operational time spent in arbitration and performance management processes
  • We design, develop and deploy community programmes 

Our scope of SERVICES

Our complementary services cover two main processes, addressing the full spectrum of a successful HR strategy and employment solution.

The two key processes are:

  1. The “acquisition process” covers “baseline development, design, and planning,” and
  2. The “execution process” that focuses on “execution services.”

Typically, we use the acquisition processes at the beginning of an employment project. The duration of this service depends on the size of the workforce the client needs AltGen to help hire and manage.

We provide the execution process as an ongoing service throughout the duration of the service agreement. AltGen supports clients in managing skilled, semi-skilled and general staff.

Most of our clients opt for the complete solution package because it reduces financial and operational risks. This allows their top management and senior teams to concentrate on core tasks, while AltGen manages the demanding HR activities.

Image of hands tending to a chili plant with an irrigation system

A DETAILED OUTLINE OF OUR SERVICES

THE ACQUISITON PROCESS

For clients needing help with organizing, planning, and creating HR strategies and policies for their project’s employment requirements, AltGen is here to guide them through every step. Before finalizing any solution from the acquisition process, AltGen will give clients a thorough report to review and approve.

The detailed services and activities we conduct within each offering is listed below.

Data Gathering:

Gather information regarding all functions and roles, which includes;

  • JDs
  • CVs
  • Competencies
  • Existing KPIs
  • Employment contracts
  • Employment contracts
  • Salaries
Benchmarking:

Compare all functions and roles against industry standards and make recommendations where necessary.

Strategic Alignment:
  • Workshops with senior management on strategy and goals to align with long, medium, and short-term objectives
  • Analysis of strategy and development of Mission and Vision
Organisational Design:
  • Functional analysis and using a “Responsible, Accountable, Consulted, Informed (RACI)” matrix client infrastructure relevant maintenance policies
  • Development of task schedules for each function based on the outcome of RACI
  • Development of key decision-making priorities aligned to the company strategy
  • Development of decision-making platform
  • Development of information flow process chart to guide organisational structure and competency development
  • Review of decision-making platform and information flows
  • Development of social network analysis
Competency Development:
  • Alignment of task-related and strategy-related skills to develop high-level functional specifications
  • Development of functional competency framework
Key Performance Management:
  • Review of key strategy drivers, information flow, decision-making platforms against group-wide KPM to ensure South African context alignment
  • Development of company-wide KPIs
  • Development of functional KPIs
Rewards & Benefits:
  • Assessment of current rewards and benefits versus benchmarks
  • GAP analysis
  • Presentation review to the EXCO and budget alignment
  • Development of rewards and benefit high-level policy
Structure:
  • Development of structure and reporting, spans that of control/decision rights, communication structures and data flow, and resource gaps
Policies & Procedures:
  • Alignment of group-wide policies and procedures with South African and project-specific context, including:
    • Recruitment policy
    • Remuneration policy
    • Employment equity policy which includes gender and youth development policy
    • Training and development policy
    • Rewards and Benefits Policy and Outside Remuneration Policy.
    • Disciplinary policy and code including grievance procedures and harassment policy
    • Assessment of plant specific policies in respect of HR alignment
Job Profiling:
  • Development of role specific job profiles focusing on competency which includes:
    • Knowledge, skills and attributes versus education, experience and networks to ensure focus on transferable skills in skills shortage market
    • Development of assessment criteria to assess existing staff and for future recruitment processes
    • Performance management system
    • Development of key performance management and alignment of country context
    • Development of reporting templates for each role
Succession & Training Plan:
  • Assessment of current skills
  • Collation of current skills set
  • Engagement with all job levels of staff with regards to the workplace skills plan
  • Development of workplace skills plan and alignment to provincial and national sectoral plans
  • Review of workplace skills plan and client sign-off
  • Submission of workplace skills plan to SETA
  • Submission of Employment Equity (EE) plan

THE EXECUTION PROCESS

AltGen offers clients a specialized site team to handle daily HR tasks, procedures, and staff activities on location. Our team collaborates closely with employees to keep them motivated and productive, while our professionals address any grievances and issues.

Our turn-key service offering and task activities are listed below.

  • Hiring activities include:
    • Sourcing of local individuals and CV shortlisting
    • Interviewing and assessing
    • Referencing and credit checks
    • Criminal checks
    • Executing on employment contracts
  • Chairing disciplinaries
  • Full function disciplinary hearings: development and arguing a case
  • Attending Commission for Conciliation, Mediation and Arbitration (CCMA) hearings
  • Attending Labour Court hearings as and when needed as witnesses
  • Providing outsourced transportation services to and from the site for staff
  • Provision of housing
Accounting:
  • Provide a summary report detailing all payments – nett pay, SARS (PAYE, UIF, SDL), medical aid, and provident fund to be paid
  • Receive monthly payroll reports
  • Electronic transfers of salaries
  • Electronic submission of EMP201 returns to SARS on monthly basis
  • Annually issue each employee with their IRP5
  • Submit annual return of earning to COIDA and payments of annual assessment levy
  • Includes cover pertaining to public liability insurance – including Employers Liability R10M, Public Liability R10M & Pollution Liability R10M
Administration:
  • Capture monthly payroll inputs, commission, overtime, bonuses, provident fund, medical aid, new employees, leave, etc.
  • Maintenance of all leave balances
  • Manage payroll queries.Provide employees with payslips
  • Ensure compliance with all relevant South African Labour Legislation which affect payroll, as well as the Income Tax Act
  • Design, development and implementation of community development programmes
  • Design and facilitation of skills programmes for interns, apprenticeships and other relevant site training programmes
  • Community Trust management and administration 
  • Compilation of documentation for submission to client appointed ED Consultant
  • Entire ED reporting scope, including:
    • Development of ED strategy to align with the implementation agreement
    • Management of the process and reporting of necessary requirements to the IPP office
    • Quarterly review and presentation to the executive committee
  • Development of a Communication plan that includes identifying key stakeholders, setting milestones, outlining governance & tools for the team, crafting a ‘core message’, creating a detailed plan for each milestone, and establishing a feedback process
  • Development of risk schedule and mitigating plan
  • Training and buy-in of the plan for HR, site staff and other stakeholders
  • Development of initial communication media
  • Wellness programmes for staff – such as debt management, health support and/or other relevant wellness-related support they may need
  • Execution of Communication Plan, including:
    • Presenting process updates
    • Engaging with staff
    • Explaining changes
    • Identifying gaps
    • Oversight of process by AltGen representative, with feedback to the client’s M&A team on a monthly basis for assisting the client to adopt organizational learning

BENEFITS OF WFM SERVICES

  • Each client receives a dedicated project-based team
  • A full HR management, as well as advisory service, will be provided to your management team
  • You are enabled to focus on core activities
  • Transparent fixed management fees
  • Ensure ED reporting compliance
  • You will have an active presence in the community through direct, real community upliftment
  • Execution of recruitment plan, employment contracts, payroll processes, as well as disciplinary procedures
  • The creation and implementation of a workplace skills plan per SETA requirements
  • We are based in Pofadder and understand the nuances of operating in the Northern Cape
  • AltGen handles hiring, firing and disciplinary and performance measures
  • Ensures all staff allocated to the project are meaningfully employed

TRACK RECORD

AltGen carried out this project for a leading biogas plant developer and operator. It entailed the in-sourcing of management through to general labour.

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AltGen needed to conduct community needs assessments in 3 different district municipalities of the Northern Cape.

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AltGen has on occasion engaged with renewable energy employers to narrow down on role descriptions and staff capabilities and skillsets

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During 2016, through to 2020 AltGen has supported 4 clients with employment and sub-contracting services

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The broad aim of the project was to establish career pathways and a broad overview of the skills demand within the RE sector in South Africa

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AltGen provides Workplace Management Services to O&M clients and project owners’  for support on their solar projects based in the Northern Cape (a total capacity of over 110MW+)

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AltGen is only interested in the extension and facilitation of renewable energy and sustainability projects, we do this through enabling employment and jobs

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Trust Administration for a large international client’s IPP project which is an on-going project

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AltGen supports the client’s internal supervisory staff with Workplace Management Services on two of their solar projects based in the Northern Cape

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AltGen supports the Client to achieve SED objectives by enabling youth to become qualified artisans through internship programmes

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The Solar Works team is maintaining 4 gardens in the Khâi-Ma region

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The aim of this project was to assist Mainstream Asset Management South Africa (MAMSA) to develop a career path and inform on benchmarked remuneration data

READ MORE…

Learn more about these services in Pofadder

Learn more about these services in Botswana

Learn more about these services in Namibia

We care about the local communities

THE SOLAR WORKS PROGRAMME

We began our Solar Works Programme in late 2020. Since then, the Programme has managed as many as 180 staff working at different sites in the Northern Cape. 

It’s noteworthy that our projects have trained employees under our professional seamstress trainer, who then produces high-quality retail-grade PPE. This PPE is then supplied to the Power Plants to whom we provide labour. This holds particular relevance when the client needs “project-based activities.”

Our Solar Works Programme aims to enhance the skills of local community members, equipping them with the tools and work ethic needed for employment. Equipped with the right entrepreneurial skills, community members can offer services to the IPPs operating within their local municipalities.

Learning more about our other Solar Works Programme initiatives on our Track Record. 

WHAT SETS US APART FROM LABOUR BROKERS?​

We manage staff on your behalf.

As opposed to labour brokers, AltGen WFM services will ensure that your HR IP remains with you. We believe in establishing a robust HR strategy that can be handed over and used for the long-term benefit of our clients.

Credit: JP Roos – GRUPO COBRA, Ilanga Solar Thermal Power Plant, Upington

Sean Gibson

Managing Director

“AltGen is all about effecting change, through people. With integrity, and passion”. 

Managing Director and Founder of the AltGen’ Group. Sean has played a pivotal role in steering and leading the vision and mission of AltGen, making AltGen the only highly specialist renewable energy recruitment firm operating within the renewable energy and sustainability space in Africa. Sean oversees the success of the entire group of AltGen companies.

Sean holds a Master of Philosophy in Sustainable Development from Stellenbosch University as well as an Honours degree from Rhodes University

Robert Veith

Sales Director

“Without quality and intelligent effort, there is no success and no reward.”

Joining AltGen in 2014, Robert started as a Recruitment Consultant and has since become our Recruitment Director overseeing the Recruitment and Executive Search division. Robert has extensive experience in securing talent for rare skills in the energy engineering market, including skills to the likes of Power System Engineers, SCADA Engineers, Project Developers and Electrical Engineering skills specific to design.

Through Robert’s leadership, each recruitment team is enabled to focus on their specific area of expertise, ensuring all client hiring needs are met. Through Robert’s years of dedication to sourcing and securing top talent in the industry, he has a wealth of insight into the skills market and provides our clients with a competitive advantage in a scarce skills environment enabling them to effectively execute on some of the most challenging renewable energy projects across Africa. Robert is also responsible for growth of the engineering recruitment team.

Robert holds a Bachelor of Commerce in Marketing Management from UNISA as well as a National Diploma in Electrical Engineering from CPUT.

Lindy Taylor

Business Development & Innovation Director

“The success of an organisation is defined by its people.”

As the Innovation & Business Development Manager, Lindy is responsible for the marketing and business development activities of AltGen. Through her big picture vision, Lindy has enabled AltGen to remain responsive in the cleantech space. She is responsible for engagements with new clients.
 
Lindy initially joined AltGen in 2015 and has grown into being an integral member of the senior management team. She ensures a collaborative approach with clients catering to their custom needs. Her focus is on attaining new clients, as well as handling contractual relationships with new and existing stakeholders.
 
Lindy holds a Bachelor’ Degree in Social Sciences from Rhodes University.

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Chris Roetz

Workforce Management Services: General Manager

“My goal is to deliver exceptional operational performance within AltGen – Northern Cape building on people, energy and sustainability”

Chris Roetz oversees AltGen’s Workforce Management division in the Northern Cape. He is responsible for the successful execution of HR advisory and management services for clients’ utility-scale projects in the region. Currently, Roetz mobilises an outsourced staff complement of over 200 employees. He also steers AltGen’s Solar Works programme in conjunction with his Pofadder based team.

Chris has 20 years of professional experience in an HR and outsourced staffing capacity within the energy environment and holds a National Diploma in Human Resource Management from UNISA.

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Muslim Janoowala

Consulting Services: Senior Consultant & Business Development Lead

“My focus is to be able to do impactful work, being in the front lines of the development sector finding solutions to safe and reliable drinking water, power and sanitation”

Muslim Janoowala drives AltGen’s consulting services arm. Muslim has 10+ years of experience in the renewable energy, water and general engineering space in Eastern Africa and has played an instrumental role in the success of AltGen consulting engagement on the AFD Green Mini-grid Programme in Kenya. His expertise caters to M&E activities, project management, impact analysis and assessments of funded water and renewable energy programmes that “enlighten” and uplift communities in rural Africa.

Muslim holds an MSc in Construction Management from Cass Business School and a Bachelor of Engineering in Architectural Environment Engineering from the University of Nottingham.

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Wiehahn de Jager

Senior Consultant & Team Lead

“The happiness of your life depends upon the quality of your thoughts.”

Wiehahn de Jager has specialist recruitment expertise in the finance sector and has worked on various mandates for large international and national clients on both a retained and contingency basis. Wiehahn has gained an in-depth understanding of the professional skills operating within the capital markets, fin-tech, and green finance space, with a keen focus on talented professionals within the African context. He has a strong track record successfully working on a range of skill levels, from Directors to Analysts, with a special focus on professionals from mid-level up to Corporate Executives.

Wiehahn holds a Bachelor in Law from the University of Stellenbosch.

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Robert Slater

Senior Consultant & Team Lead

“I love to serve people and be the steppingstone between them and their dream job.”

Robert Slater is an expert in the talent acquisition of carbon management, environmental and social governance-related professionals across Africa. Robert has successfully closed mandates for clients who are focused on sourcing skills with experience in climate change, clean cooking, sustainability, and agricultural environments.

Slater cares deeply for people and the planet, he has a Life Coach Training certification from New Insights and volunteers at ON A MISSION, an NPO which enables businesses and individuals to invest in carbon offset projects. He holds an Honours Degree in Environmental Management from UNISA.

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Natascha Marais

Consultant

“If opportunity doesn’t knock, build a door. I look for people who want to change the world and introduce them to like-minded companies.”

Natascha Marais is highly skilled when it comes to sourcing those “unicorns” for our clients in the OEM, AI and technology, economic development, and legal spaces.

Natascha has proven experience in identifying and onboarding professionals to the likes of business developers, sales, and account managers as well as technical sales or software developer skills.

Marais holds a Bachelor of Commerce in Law from Pearson Institute.

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If you are serious about moving to the UK and are a PV Design Engineer or have engineering experience in offshore wind, in grid & transmission/network planning, or sub-station design and construction then let us know!
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