About the Role
A fast-growing fintech company transforming digital payments across Africa is looking for a driven Commercial Associate to join its commercial team in Zambia. The successful candidate will be responsible for identifying and securing new business opportunities, managing the full sales cycle from prospecting to account growth, and building long-term partnerships that contribute to the company's continued expansion.
This role is ideal for a commercially minded professional who thrives in a target-driven environment, enjoys building relationships, and has the ability to combine strategic thinking with hands-on execution. The successful candidate will take ownership of their pipeline, negotiate and close new business, and drive sustainable revenue growth across key accounts.
Key Responsibilities
Business Development & Pipeline Management
Identify and secure new partnerships with suppliers, retailers, and strategic accounts
Build and manage a healthy sales pipeline through proactive prospecting and business development
Generate new opportunities through cold outreach, networking, and relationship building
Prioritise and manage opportunities to maintain a consistent sales pipeline
Sales & Commercial Growth
Lead negotiations and close mutually beneficial commercial agreements
Convert opportunities into signed, revenue-generating partnerships
Grow existing customer accounts by expanding product offerings, transaction volumes, and locations
Build long-term relationships that drive customer retention and account expansion
Commercial Strategy & Performance
Develop and execute commercial strategies to achieve sales targets
Evaluate opportunities and determine the most effective approach to winning new business
Monitor sales performance and adapt strategies based on results and market feedback
Provide regular reporting on pipeline activity, sales performance, and commercial outcomes
Relationship & CRM Management
Maintain accurate and up-to-date CRM records, ensuring pipeline visibility and data integrity
Follow up consistently with prospects and clients to maintain momentum throughout the sales cycle
Collaborate with internal teams to ensure a seamless onboarding experience for new partners
Build strong internal and external relationships to support long-term commercial success
Experience
Proven experience in corporate or B2B sales with a track record of achieving or exceeding sales targets
Experience managing the full sales cycle, from prospecting through to negotiation and closing
Strong business development and relationship management skills
Experience developing and executing commercial strategies
Excellent negotiation, communication, and stakeholder management abilities
Strong organisational skills with the ability to manage multiple opportunities simultaneously
Experience using CRM systems to manage pipelines and customer relationships
Proficiency in Google Workspace (Google Sheets, Docs, etc.) will be advantageous
Experience within fintech, FMCG, retail, distribution, or financial services will be advantageous
We're Looking For
A proactive self-starter who creates opportunities rather than waiting for leads
Commercially driven with a strong focus on achieving measurable results
Excellent relationship builder with strong interpersonal skills
Highly organised with exceptional follow-up and follow-through
Confident negotiator who is comfortable closing deals and overcoming objections
Strategic thinker who combines planning with hands-on execution
Resilient, adaptable, and motivated to succeed in a fast-paced, high-growth environment