Who We Are

AltGen Recruitment (Pty) Ltd, registration number 2022/695115/07, is a private company registered in South Africa.

Our registered/business address is: Office no. 1, 2nd Floor, 20 on Krige, 20 Krige Street, Stellenbosch, 7600, South Africa.

For purposes of POPIA, AltGen is the responsible party in respect of personal information processed through this website, recruitment enquiries, job applications, candidate engagement, client enquiries and related services. Where the GDPR applies, AltGen may act as a controller or processor, depending on the nature of the services provided.

Sources of Personal Information

We may collect personal information directly from you when you use our website, submit an enquiry, apply for a role, send us your CV, communicate with us, or engage with our services.

Where lawful and appropriate, we may also receive personal information from third parties, including clients, recruitment platforms, referees, previous employers, publicly available professional platforms such as LinkedIn, background screening providers, regulatory authorities, immigration or payroll service providers, and other business partners involved in recruitment or Employer of Record services.

Lawful Basis for Processing

We process personal information only where we have a lawful basis to do so. Depending on the circumstances, we may process personal information:

• to take steps at your request before entering into a contract;

• to perform a contract with you, a client, supplier, employee, contractor or candidate;

• to comply with legal, regulatory, tax, employment, immigration or reporting obligations;

• where processing is necessary for our legitimate business interests, including recruitment, candidate matching, client relationship management, business administration, website improvement, fraud prevention and service delivery;

• where you have consented to specific processing, including certain marketing, candidate database retention or special personal information processing; and

• where processing is necessary to establish, exercise or defend legal rights.

Where we rely on consent, you may withdraw your consent at any time, but this will not affect processing that took place before withdrawal.

Voluntary and Mandatory Information

In most cases, providing personal information to us is voluntary. However, certain information may be required for us to respond to an enquiry, assess an application, verify your identity, perform a contract, provide recruitment or Employer of Record services, or comply with legal obligations.

If you do not provide required information, we may not be able to process your application, respond to your enquiry, provide services, conclude or perform a contract, or comply with applicable legal requirements.

Special Personal Information

In the course of recruitment, employment, payroll, immigration, background screening or Employer of Record services, we may process special personal information where lawful and necessary. This may include identity numbers, passport or visa information, work permit information, health or disability information, criminal record information, race or employment equity information, financial or banking details, and other sensitive information required for lawful recruitment, employment, payroll, immigration, compliance or client service purposes.

We will only process special personal information where permitted by law, where necessary for the relevant purpose, and subject to appropriate confidentiality and security safeguards.

Direct Marketing

We may use your contact details to send you information about our services, opportunities, updates or events where legally permitted. You may opt out of marketing communications at any time by using the unsubscribe option provided or by contacting us directly.

We do not sell personal information.